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      Professional service makes your work easier

      Commercial property management constitutes a big part of Vanke Service’s business. FM service is provided to properties for self-use, helping corporate customers focus on the development of core business. PM service is provided to leasable properties to increase property value during its life cycle.

      Currently, commercial property management services are mainly provided to corporate headquarters, governmental bodies, commercial office buildings, urban complexes, and industrial parks. Up to the end of March 2017, Vanke Service’s commercial property management services had covered 21.96 million㎡,

      with Headquarters property management services being provided to Tencent Global headquarters in Binhai, Shenzhen, Tencent WeChat headquarters, Alibaba Greenland headquarters (China) in Beijing, Ant Financial headquarters, and Huawei IFM projects & global training center.

      Layout throughout the country

       Vanke Service’s commercial property management services have covered 596  commercial projects over21.96  million㎡ in48 cities, with the involvement of around 6,763 employees.

      Services

      • Early consulting service

        Vanke Service provides customers with professional suggestions based on experience and best practices. It helps customers formulate management schemes, program documentation, management systems, and service standards regarding design, construction, sales, equipment selection, installation & commissioning, acceptance, and admission preparation in the early stage, so as to ensure smooth project operation, and avoid possible risks.

        Early consulting service

        Mechanical and electrical system selection and planning

        Traffic flow design and planning

        Parking management and operational strategy planning

        Suggestions on intelligent system selection

        Interior design consulting

        Suggestions on energy consumption strategy

        EHS consulting

        Inspection of buildings

        Special rectification consulting

        Sales center service consulting

      • Property management services

        Vanke Service maintains the safety, environment and facilities in public areas, and meets other customer needs, thus increasing the value of properties through property management.

        Property management services

        Engineering management service

        Customer management service

        Safety protection service

        Environmental management service

        Conference concierge service

        Renovation management service

        Energy efficiency management service

        Large-scale electromechanical equipment renovation service

      • Comprehensive facility management services

        To improve the spatial utilization efficiency of customers, Vanke Service improves the comfort of customers’ work environment and reduces unilateral spatial utilization cost through facility and equipment maintenance, basic environmental management, and the provision of corporate pan-administrative value-added services.

        Comprehensive facility management services

        Office and staff services:reception, conference service, VIP reception, hotline, security, cleaning, landscaping, mail sending and receiving, photocopying, staff restaurant, shuttle, space management, etc.

        Engineering facility operation and maintenance:fire fighting, air conditioning, water supply and drainage, elevator, strong and weak electricity, civil engineering, BMS, data room, clean room, energy management, project management, EHS, etc.

        Comprehensive project management:informationplatform management, supplier management, process control, performance management, risk management, finance, HR, document system management, etc.

      • Real estate operation services

        Relying on the rich resources of Vanke, Vanke Services provides real estate operation services covering land acquisition, authorization construction, leasing agent, renovation, property value evaluation through the entire property life cycle.

        Real estate operation services

        Land selection & acquisition/authorized construction

        Early facility service/facility renovation

        Electromechanical system design consulting

        Leasing agent/lease management

        Office space management

        Evaluation and financing services


      Company history

      • 2013

        Property management services covered 42 projects over 2,485,000 ㎡

      • 2014

        The FIT model was created. The Farsighted Service System was published. The commercial property development strategy was determined.

      • 2015

        In January 2015, the Major Customer Service Center was set up, and relevant service system was created, which marked the launch of Vanke Service’s market-oriented commercial property development strategy.

      • 2017

        In 2016, the Swan Program was launched, announcing the start of the three-year commercial property development. R&D centers in four regions were built.


      Projects

      HeadquartersGovernmental BodiesOffice Buildings Urban ComplexesIndustrial Parks

      Cooperative partner

      China's leading business writing service provider

      Service Supervision Hotline in China4009-51-51-51

      Headquarter address: No. 63, Meilin Rd., Futian District, Shenzhen, China Postcode: 518049

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